Refund Policy

Last Updated: 26 June 2026

Thank you for purchasing from Verizon Digitals.

This Refund Policy explains how refunds, cancellations, failed payments, and duplicate payments are handled for digital products purchased from https://www.verizondigitals.com.

By purchasing from our website, you agree to this Refund Policy.

1. Digital Product Policy

Verizon Digitals sells digital products such as eBooks, templates, planners, checklists, worksheets, and related downloadable materials.

All products are delivered digitally through email as a ZIP file or downloadable file.

Since digital products can be accessed, downloaded, copied, and stored immediately after delivery, all sales are generally final once the product has been delivered.

2. No Refund After Successful Delivery

Refunds will not be provided once the digital product has been successfully delivered to the customer’s registered email address.

Refunds will not be provided for reasons such as:

• You changed your mind after purchase

• You purchased the wrong product

• You did not read the product details before buying

• You expected a physical product

• You no longer need the product

• You do not have the required software, device, or app to open the files

• You are unable to use the product due to personal or technical limitations on your device

• You expected different business results, sales, enquiries, or income

• You shared an incorrect email address during checkout

Please read the product details carefully before completing your purchase.

3. Refunds May Be Considered in Genuine Cases

A refund or replacement may be considered only in genuine cases, such as:

• Duplicate payment for the same order

• Amount deducted but order not confirmed

• Product not delivered due to a technical issue from our side

• Wrong file delivered

• File is corrupted and cannot be opened after a re-delivery attempt

• Payment received but product delivery failed due to our system error

In such cases, we may first try to resolve the issue by re-sending the correct file to your registered email address.

Refund approval is at the sole discretion of Verizon Digitals after reviewing the issue.

4. Duplicate Payment

If you are charged more than once for the same product, please contact us with your payment details.

After verification, the duplicate payment may be refunded to the original payment method.

5. Failed or Pending Transactions

If your payment fails, your order will not be confirmed and the product will not be delivered.

If money is deducted from your account but the order is not confirmed, the amount is usually reversed or refunded by the payment gateway, bank, UPI provider, card issuer, or wallet provider according to their standard processing timelines.

Please contact your bank or payment provider for exact refund status if the payment is marked as failed or pending.

6. Refund Processing

Payments and refunds are processed through Razorpay.

If a refund is approved by Verizon Digitals, it will be initiated through Razorpay and credited back to the original payment method used during purchase.

Refund processing time may depend on Razorpay, your bank, UPI provider, card issuer, or wallet provider.

7. How to Request Support or Refund Review

To request support or a refund review, contact us at:

Email: sales@verizondigitals.com

Please include the following details:

• Full name

• Registered email address used during purchase

• Order ID or payment ID

• Date of purchase

• Screenshot of payment, if available

• Clear explanation of the issue

Requests without sufficient order or payment details may take longer to review.

8. Time Limit for Refund Requests

Refund or issue-related requests must be raised within 7 days from the date of purchase.

Requests made after 7 days may not be eligible for refund review, but we may still provide reasonable support where possible.

9. Product Replacement

If the product file is missing, incorrect, or corrupted, Verizon Digitals may provide a replacement file instead of a refund.

A refund will be considered only if we are unable to provide the purchased digital product after verification.

10. Results Disclaimer

Our digital products are created for educational and business-planning purposes.

We do not guarantee any specific sales, income, profit, enquiry count, conversion rate, advertising result, or business outcome.

Refunds will not be provided based on lack of expected business results.

11. Contact Us

For refund, payment, or delivery-related support, contact us:

Brand Name: Verizon Digitals
Support Email: sales@verizondigitals.com
Website: https://www.verizondigitals.com
Payment Gateway: Razorpay

Thank you for choosing Verizon Digitals.